Accidents happen! If you need to return an item, we'll happily offer an exchange or store credit, as long as you meet the conditions outlined below.
- If you would like to return any product purchased from the Salty Beasts Australia online store, please let us know at firstname.lastname@example.org within 5 days of receiving your Salty Beasts online store order, and please don't forget to let us know your reasons for the return and/or exchange requirements.
- Approved returns will be notified by email including an authorisation code and instructions to help make the process as speedy as possible! Any returns that are sent back to us without prior approval cannot be processed.
- We use The Better Packaging Co. Real Dirt Bags to send all products to you and these can be reused - so we'd love it if you can use this bag to return the garment to us - you know we are anti-landfill!
- All Salty Beasts products must be returned unworn, unwashed, with tags attached & in original condition, suitable for resale. We are unable to accept returns of used, laundered or customer damaged goods. All returns will be thoroughly inspected upon receipt & will only be processed if the above returns standards are met. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
- For hygiene reasons we will only accept returns of swimwear if it is unworn, unwashed, with the hygiene sticker intact & in original condition, suitable for resale. Please ensure all swimwear is tried on with underwear.
- Until your return is received by Salty Beasts Australia, it is your responsibility. We recommend using a tracked service we cannot take responsibility for lost or damaged packages. We encourage you to return your items in the original BetterpackagingCo. parcel bag or recycled packaging to help us reduce waste.
- All return shipping costs are the responsibility of the customer. Shipping of any exchanged items will be free for the first exchange, however any subsequent exchanges made will be charged.
- Returns must arrive back to our Mount Eliza office within 10 days of the original delivery date. Returns exceeding this timeframe may be sent back to you at our discretion.
We Are Feel Good Inc. Product Returns Information
When packing We Are Feel Good Inc. products, we take the utmost care when packing and shipping them to you however products sometimes may get damaged when in transit. Please follow the Salty Beasts Returns & Exchanges Policy to enable us to exchange faulty goods as quickly as possible or email us at email@example.com